For U.S.-bound shipments, solid-wood pallets, crates, skids, reels and dunnage should be treated, debarked and correctly marked under ISPM 15 before loading. Importers should verify the packaging type, the treatment mark, the condition of the wood and the evidence package while the cargo is still at origin. A supplier statement or treatment certificate does not correct an absent, illegible or suspicious mark on regulated wood packaging.
This guide gives importers a practical 24-point control plan for wood packaging material (WPM). It is designed for commercial shipments using pallets, crates or blocking materials and should be used together with current destination-country rules, carrier requirements and advice from the responsible customs or plant-health authority.
What ISPM 15 covers
ISPM 15 is the International Plant Protection Convention standard for reducing the risk that raw-wood packaging spreads quarantine pests through international trade. The standard covers packaging made from raw wood, including pallets, crates, boxes, cases, cable drums, reels, skids and loose dunnage. The official IPPC summary of ISPM 15 explains that processed wood made pest-free through glue, heat or pressure, such as plywood, is outside the standard.
For the United States, USDA APHIS states that regulated WPM entering or transiting the country must be pest-free, debarked, treated and marked. Noncompliant WPM may prevent the shipment from entering. The commodity inside the package can be ordinary industrial or consumer goods; the compliance issue comes from the wood used to carry, protect or secure it.
Regulated wood versus common alternatives
Do not classify a shipment only from the main pallet deck. A plywood crate can still contain solid-wood battens, runners or blocking. Likewise, compliant pallets do not make unmarked loose timber used at the container door acceptable.
How to read an ISPM 15 mark
APHIS tells U.S. importers to look for the IPPC symbol, a two-letter country code, a unique producer or treatment-provider number and a treatment code. Common codes include HT for heat treatment and MB for methyl bromide treatment. The mark should be legible and applied to the wood itself, not added as a removable paper label.
For U.S. entries, the country code and producer code should be separated by the required hyphen. APHIS ended its temporary enforcement suspension on December 31, 2025 and resumed enforcement on January 1, 2026. Importers should therefore reject a mark that relies on the old temporary exception. See the APHIS hyphen-requirement reminder.
A mark is not proof that the wood is currently clean. Inspectors also look for live pests and evidence such as exit holes, feeding trails and frass. Treatment reduces phytosanitary risk at the time of treatment; it does not protect wood from later contamination or poor storage.
The 24-point buyer checklist
A. Contract and packaging plan
- Name the destination and transit countries. Rules must be checked for every country where the packaging is subject to control.
- List every packaging component. Include pallets, pallet collars, crates, runners, reels, bracing and loose dunnage.
- State ISPM 15 compliance in the purchase order. Make it an acceptance requirement rather than a verbal request.
- Require an accredited source. Ask who manufactured or treated the WPM and which national plant protection organization oversees the program.
- Ban unauthorized repair or mixing. Repaired pallets and mixed new/old timber require careful traceability and may need retreatment and remarking.
- Define the evidence due before loading. Require overview photos, clear mark photos, package count and exception reporting.
B. Mark and traceability review
- Check the IPPC symbol. It should have the recognizable standard layout and not look hand-drawn or improvised.
- Check the country code. It should identify the country in which the treatment provider is registered.
- Check the required hyphen. For U.S. entries, confirm the separator between the country and producer codes.
- Check the producer or treatment-provider number. It should be complete, consistent and readable.
- Check the treatment code. Confirm that the code is an approved treatment designation and matches supplier records.
- Inspect multiple sides and units. Do not approve an entire lot from one convenient photograph of one pallet.
- Reject removable or altered markings. Paper labels, fresh overprinting, covered codes or inconsistent fonts require investigation.
- Reconcile the mark with the supplier. If the code cannot be traced to the stated provider, stop and verify before loading.
C. Physical wood inspection
- Check for bark. Regulated WPM should be debarked in line with the applicable standard.
- Look for live insects. Inspect joints, cracks, pallet blocks and protected areas.
- Look for pest evidence. Exit holes, tunnels, loose powder or frass are warning signs even when a mark is present.
- Check cleanliness and storage. Soil, plant debris, mould and outdoor contamination indicate weak handling controls.
- Identify fresh replacement boards. New unmarked timber in an old marked pallet can invalidate the buyer's assumption of compliance.
- Inspect loose dunnage separately. Every regulated raw-wood brace or block requires the same compliance attention.
D. Loading release and records
- Photograph each packaging type. Include a wide view that connects the mark to the actual pallet, crate or dunnage.
- Record exceptions before the cargo moves. Segregate questionable WPM and replace it with compliant packaging.
- Repeat the check during loading. Last-minute bracing materials are a common point where unmarked wood can enter the container.
- Keep the final evidence with the shipment file. Store the packing list, supplier declaration, mark photos, loading report and corrective-action record together.
The WPM review should be part of the broader container loading inspection checklist. That final control also verifies cargo identity, package count, moisture exposure, weight distribution, securing and the seal record.
Photo evidence that is actually useful
A folder containing hundreds of unlabelled images is hard to audit. Ask the inspector or supplier to provide a short, structured set:
- One overview of each packaging type and each supplier lot.
- Clear close-ups of representative marks, including all codes and borders.
- Photos of pallet blocks, crate bases and loose dunnage where pests or replacement wood are most easily missed.
- Exception photos with the package or pallet identifier visible.
- Replacement evidence showing that rejected WPM did not enter the container.
- Final loading photos proving that no unverified timber was added during blocking or bracing.
Match these records to the packing list and shipment documents. DDPexpert's commercial invoice checklist for DDP shipments can help the buyer reconcile product descriptions, quantities and shipment references across the commercial file.
What happens when WPM is noncompliant
APHIS explains that an agricultural inspector may issue an Emergency Action Notification when WPM fails inspection. Depending on the violation and agency direction, actions may include safeguarding, supervised treatment or destruction, or re-exportation. These options create delay and cost, and the importer should not assume the cargo can simply be separated from the packaging after arrival.
If a problem is found, identify the exact violation, contact the responsible CBP and APHIS officials, notify the overseas supplier, preserve the inspection records and follow only the corrective action authorized by the agencies. For future shipments, trace the affected WPM back to the treatment provider and change the supplier, packaging material or inspection gate as needed. The USDA APHIS importer guidance provides the current U.S. process and official resources.
Alternatives when solid wood is not necessary
Processed-wood, plastic, metal and synthetic systems can reduce phytosanitary exposure, but the packaging still has to protect the product and support safe handling. Before switching, evaluate load rating, fork access, stacking, export durability, moisture resistance, recyclability, destination disposal and total landed cost. A weaker alternative that collapses in transit is not a compliance improvement.
Ask freight providers to state whether inspection, rework, storage, disposal, re-export or destination handling costs are included or conditional. DDPexpert's guide to comparing DDP shipping quotes line by line shows how to separate defined charges from contingencies.
Three practical questions
Does a treatment certificate replace the mark?
No. For regulated WPM, the physical packaging and its official mark are central to the inspection. A certificate can support traceability, but buyers should not use paperwork to excuse missing, illegible or suspicious markings.
Can marked pallets be reused?
Reuse may be possible when the WPM remains compliant and has not been repaired, remanufactured, contaminated or infested. Any replacement boards or repairs should be reviewed under the applicable ISPM 15 rules before reuse.
Does DDP make the seller solely responsible for WPM compliance?
DDP defines commercial delivery obligations, but it does not cancel import, plant-health or enforcement requirements. The contract should allocate packaging responsibilities clearly, while the importer and its advisers verify that the chosen entry plan is lawful and workable.
Release decision
Release the shipment only when every regulated wood component is identified, the marks are complete and legible, the wood is clean and pest-free, questionable items have been replaced, and the final loading evidence is traceable to the shipment. Checking at origin is faster and less costly than discovering a packaging violation after arrival.